Newspapers Canada has created a new online mail help centre to assist our members in dealing with postal issues and concerns. The new Canada Post section of the Newspapers Canada website was built to narrow down the vast repository of information from Canada Post to the points that are most relevant to CCNA members. Members can access a variety of resources including up-to-date news stories and helpful website links to information about Publications Mail, Unaddressed Admail and other business services. The site also provides Canada Post's Commercial Service Network toll-free number and detailed voicemail instructions for customers who need to report late or non-delivery of mail. Members can access the new mail help centre at www.newspaperscanada.ca/canada-post.

The previously reported changes to Canada Post services and pricing will take effect on Monday, January 16. Members who use mail delivery should note that the upcoming changes affect both Publications Mail and Unaddressed Admail and will cover several areas, including mail preparation, pricing changes, service enhancements, and seasonal discounts.

Canada Post has issued new Customer Guides, Mail Preparation and Presortation Guides and Postal Standards Guides for 2012. The guidelines have been updated to reflect the price and service changes that take effect on January 16, 2012.

In addition to changes to Publications Mail and Unaddressed Admail, Canada Post will be issuing new Customer Guides, Mail Preparation and Presortation Guides, and Postal Standards Guides. New 2012 versions of all guides will be posted on the Canada Post website by November 18, 2011

Members who use mail delivery should note upcoming changes to Canada Post’s Unaddressed Admail and Publications Mail services. The changes, which were announced by Canada Post on July 25, 2011, and which take effect on January 16, 2012, cover several areas, including mail preparation, pricing changes, service enhancements, and seasonal discounts.

In recognition of International Literacy Day on September 8, Canada Post announced the winners of its 2011 Community Literacy Awards.  The awards program began in 1993 to recognize literacy learners and the community-based organizations that support them. Newspapers are invited to download print ads to recognize the 13 winners.

Canada Post has announced a number of service changes for 2012. Price adjustments will be made to non-regulated services, including Publications Mail and Unaddressed Admail.

Canada Post mail processing plants in Toronto, Montreal and Vancouver continue to operate at full capacity to clear the backlog of letters and packages that accumulated during last month's work stoppage.

Canadians can expect continued delays in mail service as the members of the Canadian Union of Postal Workers process a backlog of letters and packages that accumulated in the system during the 13-d

Canada Post will resume operations across the country following the passage of back to work legislation on Sunday, June 26.